What Our Customers Say

Absolutely brilliant service. Called at 9pm on a Sunday with a badly blocked drain and they were with us within the hour. No call out fee, fixed the problem first time, and the engineer was professional and tidy throughout. Cannot recommend highly enough.

Used Drains First for a CCTV survey after we kept getting recurring blockages. They found a cracked pipe that two other companies had missed. The report was thorough and the repair was done the following week without any digging. Excellent from start to finish.

We have a commercial kitchen and use Drains First for our grease trap maintenance. Always on time, always professional, and the paperwork for our compliance records is always spot on. Reliable company that does exactly what it says it will.

Had a rat problem that turned out to be coming through a drain defect. Drains First did the full investigation — walk-around and CCTV survey — found the entry point, repaired it with patch lining, and the problem has not returned. Worth every penny.

Septic tank emptying done quickly and without any fuss. The driver was friendly, explained what he was doing, and left the area clean. Competitive price and they gave me a proper waste transfer note. Will definitely use again.

Emergency call out for a blocked toilet at 6am. They answered straight away, arrived within 45 minutes, and had it sorted before I needed to leave for work. Genuinely impressive response time. No call out fee either — great value.

Had a drain collapse in the back garden. Drains First came out, surveyed it properly, and gave me a clear quote. The excavation was done neatly and they reinstated the garden better than I expected. Honest, straightforward company.

Used them for gutter cleaning and a drain unblocking on the same visit. Efficient, polite, and very reasonably priced. The engineer spotted a potential issue with one of the downpipes and flagged it without trying to upsell. Refreshingly honest.